Terms and Conditions

Tris and Kris Coaching (Soul Art LLC)

Effective Date: 2026-02-23

These Terms & Conditions (the “Terms”) are a binding agreement between you (“Client,” “you”) and Soul Art LLC, doing business as Tris and Kris Coaching (“we,” “us,” “our”). They apply to any coaching services, sessions, packages, courses, digital resources, and related offerings you purchase, enroll in, book, download, or access from us (collectively, the “Services”).

These Terms are designed to work alongside our published Policy Page (the “Policies”). The Policies explain operational rules (e.g., scheduling, cancellations, lateness, refunds). These Terms establish the legal framework (e.g., agreement, payments, intellectual property, liability, dispute process).


1) Acceptance of Terms

By purchasing, enrolling, booking, accessing, or attending any of our Services, you confirm that you:

  1. Have read and understood these Terms and our Policies; and

  2. Agree to be bound by them.

If you purchase on behalf of an organization, you represent that you have authority to bind that organization.


2) Relationship to Our Policies (Important)

  1. Policies Incorporated. Our Policies are incorporated by reference and form part of this agreement.

  2. Consistency. We intend these Terms and the Policies to be consistent. If there is a direct conflict:

    • The more specific provision controls; and

    • If still unclear, these Terms control, unless applicable consumer laws require otherwise.

  3. Updates. The Policies may be updated from time to time (see Section 20). The version in effect at the time of your purchase/booking applies, unless the update is required by law or you affirmatively agree to the update.


3) Services Covered (Coaching + Courses)

Our Services may include, without limitation:

  • 1:1 coaching sessions and packages

  • Group coaching (if offered)

  • Self-paced courses, live courses, workshops, trainings, and replays (collectively, “Courses”)

  • Digital downloads and resources

  • Any optional community spaces associated with the above


4) Coaching Scope and Disclosures

  1. Nature of Coaching. Coaching is a collaborative process that may include inquiry, goal-setting, accountability, and skill-building.

  2. Not Healthcare. Coaching and Courses are not Psychotherapy, and are not a substitute for medical, legal, or financial advice.

  3. Client Responsibility. You are solely responsible for your choices, actions, and results. We do not guarantee outcomes. You receive as much from coaching as the efforts you invest into growing with coaching.


5) Eligibility

You must be at least 18 years old to purchase or participate unless we agree otherwise in writing and any required consents are obtained.


6) Remote & International Services

  1. Remote Delivery. Services are generally provided remotely unless stated otherwise.

  2. Local Compliance. You are responsible for ensuring you may lawfully receive coaching/course access in your jurisdiction and that participation complies with local laws.


7) Booking, Packages, and Use of Coaching Sessions

  1. Advance Payment Required. Payment is due in advance of coaching sessions and/or packages unless otherwise agreed in writing. Payment will take place using STRIPE secure payment link.

  2. Package Use Window (6 Months). Coaching sessions purchased as part of a package must be used within six (6) months of purchase, meaning you must as a minimum schedule AND begin your package within that period. Any unused sessions after six months may be forfeited, unless required otherwise by applicable law or expressly agreed by us in writing.

  3. Non-Transferability. Coaching sessions and packages are for the purchasing client only and may not be transferred or shared unless we approve in writing.

  4. Scheduling. You are responsible for booking your sessions in a timely manner within the package window and in accordance with the Policies.


8) Courses: Enrollment, Access, and Continuity

  1. Access Grant. When you purchase a Course, we grant you access via the delivery method we specify (e.g., an online course platform or email delivery).

  2. Lifetime Access (With Practical Limits). Course access is intended to be lifetime access, meaning access for as long as the Course remains available from us. We may modify, discontinue, or retire a Course, and access may end if we are unable to continue hosting or providing the Course due to business changes, platform/provider changes, legal/compliance requirements, or other circumstances beyond our reasonable control.

  3. No Sharing of Logins or Content. You may not share logins, redistribute lessons, or provide Course materials to others without our prior written permission.

  4. Community Spaces. If a Course includes a community space, you agree to follow posted community rules. We may remove community access for violations to protect the community.


9) Fees, Payment, and Taxes

  1. Fees. Prices are as shown at checkout, on our website, or on an invoice at the time you purchase.

  2. Payment Timing. Unless otherwise agreed in writing, payment is due in advance of coaching and before course access is provided.

  3. Taxes/Fees. You are responsible for any applicable taxes, duties, and bank/processing fees, unless we state otherwise.


10) Cancellations, Rescheduling, Lateness, and Refunds

Your cancellation/rescheduling window, lateness/forfeiture rules, and refund rules are set out in the Policies. Those rules are a core part of this agreement and apply to your purchase.


11) Coach Rescheduling / Non-Delivery

If we cannot deliver a scheduled coaching session or a live course event, we will provide a reschedule, a replacement session/event, or another reasonable alternative consistent with our Policies. You will not be charged for a session/event we did not deliver.


12) Confidentiality, Privacy, and Communication

  1. Confidentiality. We treat coaching communications as confidential to the extent reasonably possible, subject to legal obligations and any safety-related exceptions described in our Policies.

  2. Privacy. We handle personal information in line with applicable privacy laws and our stated privacy practices.

  3. No Emergency Services. We do not provide emergency services. If you believe you may be in danger or need urgent support, contact local emergency services or a qualified professional.


13) Client Conduct

You agree not to harass, threaten, discriminate, or disrupt sessions, Courses, or community spaces. We may pause or terminate Services or access for serious or repeated violations, consistent with Section 17.


14) Intellectual Property and License to Use Materials

  1. Ownership. All content and materials we provide (including Course content, videos, audio, worksheets, templates, and written materials) are owned by Soul Art LLC or our licensors unless stated otherwise.

  2. Personal-Use License. You receive a limited, non-exclusive, non-transferable license to use the materials for your personal, non-commercial use.

  3. Restrictions. You may not copy, reproduce, distribute, sell, publish, upload, share, or create derivative works from our materials without prior written permission.


15) Recording (Sessions and Live Course Events)

  1. No Recording Without Consent. You may not record coaching sessions or live course events without our prior written consent.

  2. Group Event Recording. For group coaching or live Courses, we may record sessions for replays if this is disclosed in advance. By participating live, you consent to being recorded in a group setting to the extent disclosed. If you do not wish to be recorded, contact us before the event for available alternatives (if any).

  3. Session Recording. For 1-on-1 Coaching sessions, at times we may record sessions, ONLY with permission and agreement from you as the client. The only reason we will record sessions is for performance review and reflection as coaches to continue bettering ourselves and striving for the best Coaching we can provide to you as clients.


16) Disclaimers

To the fullest extent permitted by law:

  1. Services are provided on an “as-is” basis.

  2. We do not guarantee any particular outcome, income, health result, or relationship result.

  3. You accept responsibility for your wellbeing, decisions, and implementation.


17) Limitation of Liability

To the fullest extent permitted by law:

  1. We are not liable for indirect, incidental, special, consequential, or punitive damages.

  2. Our total liability for any claim related to the Services will not exceed the amount you paid to us for the Services giving rise to the claim.

Some jurisdictions do not allow certain limitations; in that case, limits apply to the maximum extent permitted.


18) Termination and Access Removal

  1. By You. You may stop coaching or discontinue a Course at any time. Refund eligibility (if any) is governed by the Policies and these Terms.

  2. By Us. We may suspend or terminate Services or remove access (including course/community access) if you breach these Terms/Policies, fail to pay, or engage in conduct that makes continuing unsafe, unlawful, or unworkable. Any refund consideration will be handled according to the Policies and applicable law.

  3. Effect of Termination. Sections intended to survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, and Dispute Resolution) will survive.

  4. Coaching Termination. If for any reason the Coaching session is being compromised due to our service being undermined or mistreatment being present, the coaching service will be terminated immediately, in writing and WITHOUT compensation. The Coaches are investing their time, energy and compassion, creating a safe space for vulnerability and growth, Respect is paramount and should always be reciprocated.


19) Dispute Resolution

  1. Informal Resolution First. You agree to contact us first to attempt to resolve concerns in good faith.

  2. Good-Faith Process. If not resolved, the parties will attempt good-faith resolution (such as written negotiation or mediation) before filing a claim, unless prohibited by law.


20) Changes to Terms and Policies

We may update these Terms and/or the Policies from time to time. Updates apply prospectively from the effective date shown. Continued use after an update indicates acceptance to the extent permitted by law.


21) Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.


22) Entire Agreement

These Terms, together with the Policies and any written description of the Services presented at checkout or in writing (including package descriptions and course descriptions), constitute the entire agreement between you and us regarding the Services.


23) Contact / Business Information

Soul Art LLC (Tris and Kris Coaching)
Business location: Wyoming, USA
Email: soularftforall@gmail.com